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Our 90 day repair warranty
Every repair comes with a 90 day warranty on parts and labor. Here is what it covers, what it does not and what to do if the problem comes back.
What does the 90 day warranty cover?
If the part we replaced fails, or the repair we made does not hold, within 90 days of the repair date, we come back and fix it. You do not pay again for the parts or the labor on that same repair.
We give you the warranty terms in writing with your invoice, and we check in with you after 7 days to make sure everything is working.
Warranty at a glance
| Topic | Detail |
|---|---|
| Length | 90 days from the repair date |
| Covers | Parts and labor on the repaired fault |
| Terms | Given in writing with your invoice |
| Check in | We contact you after 7 days |
| To claim | Call or send the booking form |
What is not covered?
The warranty covers the repair we made. It does not cover problems that are separate from it.
- A new fault in a different part of the appliance.
- Damage from power surges, flooding, fire or accidents after the repair.
- Damage from misuse or from work done by someone else after our visit.
- Consumables such as water filters, light bulbs and drive belts that wear out as normal use.
- Cosmetic damage such as dents, scratches or rust.
How do I make a warranty claim?
- Call us or send the booking form and tell us the appliance and the date of the original repair.
- Have your invoice or the service date ready.
- We book a return visit and look at the repaired part.
- If the repair is covered, we fix it at no charge for the parts or the labor.
If the new problem is a different fault, we will explain that and quote it in writing like any other repair.
Warranty questions
How long is the warranty on appliance repairs?
90 days from the repair date, on parts and labor.
Does the warranty cover labor?
Yes. The 90 day warranty covers both parts and labor on the repaired fault.
What if a different part fails?
A new fault in a different part is not covered by the repair warranty. We diagnose it and quote it in writing.
Do I pay for a warranty return visit?
No, not for a covered repair.
Does the $79 diagnostic fee come off the repair?
Yes. When you approve the repair, the $79 is credited to the price.
More appliance repair help in Abilene
Appliance down? Call [phone] or request a visit online.
Tell us the appliance, the brand and what it is doing. We reply within 30 minutes during business hours.