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Where we repair appliances around Abilene, TX

We work in Abilene and the small towns around it. Here is where we go, what to expect on arrival and what the local water and weather mean for your appliances.

Which areas do we serve?

Abilene is our home base, and we cover the towns within a short drive. The table below gives arrival notes and the local conditions that affect appliances in each area.

AreaArrival notesLocal conditions
AbileneOur home base. Fastest scheduling, from north Abilene to the south side near Loop 322 and Buffalo Gap Road.Hard water, 95 days a year over 90 degrees, hail and spring storm surges.
TyeA short drive west on Interstate 20. We schedule it as an Abilene area visit.Town water and wind blown dust. Heat and dust hit fridge coils and dryer vents.
MerkelAbout 15 miles west on I 20 and old Highway 80. Booked in an arrival window.Water arrangements differ from Abilene. Many older homes with long dryer vents.
Buffalo GapSouth of Abilene along Buffalo Gap Road. Booked in a window.Well and town water vary by address, so mineral build up varies.
TuscolaFarther southwest on US 83 and 84. Booked in an arrival window, sometimes grouped with other calls.Rural homes, wells in places and storm exposed power lines.

What local conditions affect appliances in the Abilene area?

Hard water

Abilene water from Fort Phantom Hill, Hubbard Creek and O.H. Ivie runs around 240 mg/L. Scale clogs ice makers, dishwasher valves and washer inlet screens.

Heat

About 95 days a year over 90 degrees stress fridge compressors and dryers, especially in garages and laundry closets.

Storm surges and hail

Spring storms trip breakers and fry control boards. A surge protector on the fridge and washer is cheap protection.

Dust and wind

Fine West Texas dust packs fridge coils and dryer vents. Cleaning them twice a year is the cheapest repair there is.

Older homes

Elmwood and Abilene Heights have many 1950s and 60s homes with tight laundry closets, long vent runs and small appliance openings.

Military and student housing

Dyess families and ACU, Hardin-Simmons and McMurry renters often face older appliances. We repair when it makes sense and say so when it does not.

What should I do before the visit?

  1. Have the brand, model and age ready. A photo of the model tag saves a trip.
  2. Note the symptom and any error code on the display.
  3. Clear a path to the appliance and pull it away from the wall if you can.
  4. Tell us if you are a renter so we can coordinate with your landlord.
  5. Ask about the military labor discount if it applies.

Service area questions Abilene homeowners ask

What areas do you serve?

Abilene, Tye, Buffalo Gap, Merkel and Tuscola. If you are a little outside, call and ask.

Do you charge extra to come to Tye, Merkel, Buffalo Gap or Tuscola?

Call us for the current details. We give you the arrival window and the written price before the visit.

Is there a faster response in Abilene?

We reply within 30 minutes during business hours, and Abilene calls are usually the quickest to schedule.

Do you serve Dyess Air Force Base families?

Yes, including a 10 percent labor discount for military families.

Is the water the same in the surrounding towns?

No. Each town handles water differently, so mineral levels vary. We adjust our advice to where you live.

What are your hours?

Monday to Saturday, 8 AM to 6 PM, with after hours visits available for a $50 fee.

Appliance down? Call [phone] or request a visit online.

Tell us the appliance, the brand and what it is doing. We reply within 30 minutes during business hours.